What's New

Reply to you incoming feedback with built-in AI drafter

We've added a reply feature that includes a built-in AI drafter to help you support your users and provide feedback on responses.

Compose replies faster: Use AI-generated drafts as a starting point to reduce time spent composing messages.
Improve reply quality: The AI provides feedback to help clarify and refine responses before you send them.
Maintain control: You remain in control of the final message and can review or adjust drafts as needed.

Why we built this To make it easier for support teams to respond quickly and consistently by combining draft generation with feedback that helps improve message clarity and quality.

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